Delivery & Dispatch
Team Telous delivery system connects your order fulfilment, packing, dispatch, courier tracking, and customer notifications in one workflow — so every delivery is accounted for.
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Pricing
Choose between a flexible monthly subscription or a one-time lifetime payment.
Business Operations Store — Full fulfilment workflow for online sellers: suppliers, packing, dispatch, and delivery assignment.
Full delivery operations with courier integration and route planning.
High-volume delivery operations with route optimisation and ERP integration.
Features
A breakdown of what's included in each plan and what each module does.
Set up delivery fees, zones, and courier options.
Step-by-step workflow from order packing to dispatch.
Real-time tracking and status updates for every delivery.
Plan and optimise delivery routes to reduce time and fuel costs.
Track delivery performance and identify bottlenecks.
Who It's For
See how Sri Lankan businesses use this solution to solve real operations problems.
Online sellers managing their own deliveries
Challenge
Manually assigning riders via WhatsApp with no tracking or proof of delivery.
Result
Structured dispatch workflow, driver assignment, delivery proof, and customer notifications.
Restaurants offering home delivery
Challenge
Order routing is manual, delivery riders have no structured assignment system.
Result
Fast dispatch, route planning, delivery status updates, and OTP delivery confirmation.
Wholesale distributors with a delivery fleet
Challenge
Routes are planned manually, resulting in extra fuel costs and missed deliveries.
Result
AI-powered route optimisation, fleet management, and delivery SLA tracking.
Pharmacies offering delivery
Challenge
No proof of delivery, disputes over whether items were received.
Result
Signature or OTP confirmation on every delivery with a timestamp and photo record.
Add-Ons
Add more capability to your system as your business grows. Each add-on is integrated with your existing setup.
AI-powered delivery route optimisation to reduce fuel costs and delivery time.
Automate repetitive workflows, schedule tasks, and connect your business processes.
WhatsApp Business API setup, automated responses, order notifications, and follow-up flows.
Automate customer FAQs, product discovery, and order-status queries with an AI-powered chatbot.
We specialize in building tailored modules and custom business systems. Contact our team to design a workflow solution optimized for your Sri Lankan business.
FAQ
Straight answers to the questions we hear most.
Hosting
All tiers include server management, SSL, automated backups, and uptime monitoring.
Annual pre-payment available at a discounted rate — contact Team Telous for a quote. Pricing is in USD. Self-hosted options are available for Path B licence holders.
Infrastructure & Technologies
Deploying on best-in-class infrastructure. Displaying provider names does not imply formal partnership or endorsement.
What Customers Say
Sri Lankan business owners on how Team Telous changed their operations.
“Before Team Telous, I was managing orders on WhatsApp and writing stock in a notebook. Now everything runs from one screen and I can actually see which products are moving.”
Ashan Perera
Owner, Ashan Fashion Boutique
“I started with just a website. Six months later I added the online store and now I get orders while I sleep. The whole setup was simpler than I expected.”
Nadeesha Silva
Founder, Nads Home Bakery
“The branch dashboards give me a real-time view of all three locations from my phone. I used to drive between branches every day just to check stock. I do not need to do that anymore.”
Prabhath Kumara
Owner, Prabhath Wholesale
“Before Team Telous, I was managing orders on WhatsApp and writing stock in a notebook. Now everything runs from one screen and I can actually see which products are moving.”
Ashan Perera
Owner, Ashan Fashion Boutique
“I started with just a website. Six months later I added the online store and now I get orders while I sleep. The whole setup was simpler than I expected.”
Nadeesha Silva
Founder, Nads Home Bakery
“The branch dashboards give me a real-time view of all three locations from my phone. I used to drive between branches every day just to check stock. I do not need to do that anymore.”
Prabhath Kumara
Owner, Prabhath Wholesale
“The barcode billing is incredibly fast. My cashiers can serve customers in half the time and the daily reports tell me everything I need before I close the shop.”
Dilrukshi Fernando
Manager, Fresh Mart Grocery
“Supplier management and purchase orders used to take my whole Monday. Now it takes maybe 20 minutes. The stock history has saved me from arguments with suppliers twice already.”
Kavindu Wickramasinghe
CEO, KW Hardware & Building Supplies
“Collections Studio changed how we do product photography. We generate clean catalogue images quickly and the cost is a fraction of hiring a photographer every season.”
Sachini Mendis
Co-founder, Sachini Clothing
“The barcode billing is incredibly fast. My cashiers can serve customers in half the time and the daily reports tell me everything I need before I close the shop.”
Dilrukshi Fernando
Manager, Fresh Mart Grocery
“Supplier management and purchase orders used to take my whole Monday. Now it takes maybe 20 minutes. The stock history has saved me from arguments with suppliers twice already.”
Kavindu Wickramasinghe
CEO, KW Hardware & Building Supplies
“Collections Studio changed how we do product photography. We generate clean catalogue images quickly and the cost is a fraction of hiring a photographer every season.”
Sachini Mendis
Co-founder, Sachini Clothing
“We have three warehouses and 200+ customers with different pricing. Team Telous handled all of it. The route optimisation alone saves us a lot in fuel every month.”
Roshan Jayawardena
Director, RJ Distribution
“Driver assignment and proof of delivery changed how our operation runs. Customers trust us more because they get real-time status updates, and disputes dropped to almost zero.”
Thisari Gunasekara
Operations Lead, Thisari Deliveries
“The ERP migration went smoothly and the support team was responsive throughout. Our invoicing is now automated and we have not had a billing error since launch.”
Buddhika Rathnayake
IT Manager, BDK Enterprise
“We have three warehouses and 200+ customers with different pricing. Team Telous handled all of it. The route optimisation alone saves us a lot in fuel every month.”
Roshan Jayawardena
Director, RJ Distribution
“Driver assignment and proof of delivery changed how our operation runs. Customers trust us more because they get real-time status updates, and disputes dropped to almost zero.”
Thisari Gunasekara
Operations Lead, Thisari Deliveries
“The ERP migration went smoothly and the support team was responsive throughout. Our invoicing is now automated and we have not had a billing error since launch.”
Buddhika Rathnayake
IT Manager, BDK Enterprise
Get in Touch
Tell us about your Delivery & Dispatch Systems requirements and a Team Telous representative will get back to you.
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